Important note on CCM Health Billing for patients using MyChart.
On May 31, 2023, patients with a MyChart account* will be enrolled in paperless billing and will no longer receive billing communications in the mail.
What is paperless billing?
Paperless billing means instead of receiving billing communications in the mail, an electronic version will be visible in your MyChart account under the Billing Summary.
Not sure if paperless is for you?
No problem. After May 31, 2023, log in to MyChart, go to Billing Summary and click the cancel paperless billing hyperlink at the bottom of the screen.
For help with MyChart billing features, please contact CCM Health’s Business Office at (320) 269-8877; Monday-Friday between 8:00am –4:30pm.
*Patients who do not have a MyChart account will not be impacted.
Most insurance companies now require pre-certification for hospital admissions. The PATIENT is responsible for seeing that this is done. The hospital will help you do this if you would like our assistance.
You will receive a bill from the HOSPITAL that covers use of facilities. This will include charges for services you received, such as diagnostic tests, emergency room and physician charges, plus supplies, hospital personnel (i.e. nurses, techs, medical records services, housekeepers), meals etc. You may also receive bills from one or more of the following for their professional services, as rendered:
- Montevideo Clinic – for inpatient physician services.
- Satellite Computing (Willmar)
- For reading of X-rays by radiologist
- For reading of pathology specimens by the pathologist
- River Valley Anesthesia
- For anesthetist services
- Other specialty physicians who come from out of town
Please note: The Hospital does not bill insurance payers for the above businesses. You must contact them directly regarding their billing procedures.
It is important to note that the patient’s share of the bill is due at the time of discharge. This includes deductibles, co-insurance, birth certificates, and non-covered items. If you provide us with your insurance information, we will file your hospital claim with the following providers:
- We are a provider for MEDICARE, BLUE CROSS, and MEDICAL ASSISTANCE. They will pay the Hospital directly for any covered charged submitted. After your initial billing, you will not receive another statement until after payment has been received from Medicare, Blue Cross, or Medical Assistance.
- COMMERCIAL INSURANCE. We will need an assignment of benefits signed prior to submitting charges on you behalf to your insurance carrier. If your insurance company has not paid the Hospital within thirty (30) days, we expect that you will take full responsibility for the bill.
If your insurance company is causing you unnecessary delays, we would be happy to assist you in resolving these issues, or you could write to the insurance commissioner at the following address:
Minnesota Commerce Department
133 East 7th Street
St. Paul, MN 55101
- We will allow thirty (30) days for payment from WORKER’S COMPENSATION, after which time the patient will be billed.
- We will not become involved in disputes arising from personal injury. Financial responsibility for our services always rests with the patient.
D. PAYMENT OPTIONS FOR THE AMOUNTS NOT COVERED BY INSURANCE:
We offer various options for payment of the portion of your account not covered by a third-party payer. Of course, we would like to see you pay your account in full at the time of discharge but realize that this is not possible in everyone’s case.
Information about ONLINE BILL PAY
- CCM Health provides you with an online bill payment service.
- You can make payments on your hospital or clinic accounts directly via this Web site. Payment types accepted include Visa, MasterCard, Discover, American Express and eCheck.
- Be sure to have your statement handy as you will be required to enter your account number(s).
- Automated payment plans are also available through financial services. For details, call us at (320) 269-8877 or contact your billing specialist located on the back of your hospital and/or clinic statement.
E. PRICING TRANSPARENCY:
Beginning January 1, 2021, the U.S. Department of Health & Human Services along with Centers for Medicare & Medicaid Services are requiring hospitals to post current standard charges, along with payer specific contract rates and cash discounted prices. When interpreting this data, please remember this document alone provides minimal information when understanding what your final out-of-pocket cost will be. If you have any questions regarding this Pricing Transparency, please contact our Billing Department by calling (320) 269-8877 .
Click Here for CMS Hospital Pricing File.
Beginning July 1, 2019, new Minnesota laws require clinics and health systems to post their top charges and the price of those charges. Patients should contact CCM Health directly for any further details on financial services at (320) 269-8877.
Click Here for Pricing Transparency Guide.
Your Rights and Protections Against Surprise Medical Bills
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate.
Sus Derechos y Protecciones Contra Facturas Médicas Inesperadas
Usted tiene el derecho de recibir un “Estimado de Buena Fe” explicando cuánto costará su atención médica. Bajo la ley, los proveedores de atención médica deben dar a los pacientes que no tienen seguro o que no están usando un estimado de la factura para artículos y servicios médicos.
Usted tiene el derecho de recibir un “Estimado de Buena Fe” explicando cuánto costará su atención médica. Esto incluye costos relacionados como pruebas médicas, medicamentos recetados, equipo y honorarios de hospital.
Asegure que su proveedor de atención médica le dé un Estimado de Buena Fe por escrito al menos 1 día laboral antes de recibir su servicio o artículo médico. También puede pedirle a su proveedor de atención médica, y a cualquier otro proveedor que elija, un Estimado de Buena Fe antes de programar un artículo o servicio.
Si recibe una factura que es al menos $400 más que su Estimado de Buena Fe, puede disputar la factura.
Asegúrese de guardar una copia o una imagen de su Estimado de Buena Fe.
Omw ekkewe pwuung me eppet seni momon omw safei
Mi wor omw pwuung omw kopwe angei me weweiti “ keukun kapachanapan omw safei” e awewei fite keukun kopwe moni. Fan ewe ew enuk mi afat, pwe ekkewe doctor me chon ewe pioing ke safei ie repwe awora nge ni emen chon safei ese wor neun Insurance, ika ekkewe rese neunow insurance keukun momon ekkewe peirakin pioing me sokkun service re angei.
Mi wor omw pwuung omw kopwe angei keukun kapachanapan omw safei ren met ururun kopwe monatiw ren ekkewe angangen safei ke angei ren sokkun pekin safei me pwan ekkewe peurakin ika pisekin safei ese atapwanapwan (non-emergency). Ei mi pachonong ren chowean tes, safei, pisek me momon omw nuuwing.
Chechemeni omw kopwe ereni ekkewe tokter me chon ewe neeni ke safei ie repwe ngonuk keukun kapachanapan omw ewe safei rer non echo chon taropwe, epwe ew ran me mwen ewe ran kopwe safei rer. En mi tongeni kopwe pwan ureni noumw ewe tokter ke soun chuuri, ika pwan ekkewe ekkoch neenien safei en ka pwusin finata , ren keukun kapachanapan omw safei me mwen omw kopwe fori ranin ami chu fengen ika pwan met sokkun angangen safei kopwe angei ika fiti.
Ika pwe momon omw ewe safei mi napeseni $400 keukun kapachanapan omw safei, iwe en mi tongeni omw kopwe dispute (kuta ekkewe aramas ra aninis non pekin kuta ochu pworousen mettoch ren an epwe fatafatoch pworousen mettoch, ika pwun ke nukuw nge ese pwung) ika pwata e iwe keukun momon omw ewe safei.
Chechemeni kopwe angei me isoni echo kapin ika fen sasingin niumw ewe taropwen keukun kapachanapan Omw Safei.
Ika mi wor omw kapas eis, me ika kefen mwochen wewe ochuti pworousen omw pwuung ren Keukun Kapachanapan Omw Safei, iwe kopwe tota won ei website mi afatatetiw ren www.cms.gov/nosurprises ika fen kokori ei nampa (320) 269-8877.
Notice Of CCM Health Charity Care Program
Within three (3) months from the date of service or date of discharge, any person seen at the Hospital may apply for the Charity Care Program for that period of stay. The Charity Care Program is available upon request to persons who have been denied public assistance and are unable to pay for their Hospital services. Charity Care will be granted after all other sources of secondary payment have been exhausted based on documented need as follows:
You will be asked to provide reasonable proof of the past 12 months income and reasonable proof of assets. Any patient seeking Charity Care shall comply with application requirements, including the production of necessary documentation to CCM Health and to their respective County, Family Service, or other Agency with any and all financial and other information needed to enroll in a publicly sponsored insurance program (e.g., Medicaid, General Assistance Medical Care and Minnesota Care).
Once this documentation and the completed application for Charity Care are received at CCM Health, we will suspend any collection activity until your application has been processed and you are notified of our decision.
The phone number for the Attorney General’s office is 1-800-657-3787.
- Charity Care will be granted to individuals based on their family income as compared to the Federal Poverty Income Guidelines (FPIG).
- Charity Care will be granted at 100% if family income is less than or equal to the current FPIG
- Charity Care will be granted at a reduced rate if family income is less than three times the current FPIG and less than double the current FPIG for a family unit of 8.
– A 100% discount will be granted if family income is less than twice the current FPIG (subject to asset spend-down).
– The discount will be reduced by 1% for each 1% the family income exceeds FPIG*2 (subject to income limit and asset spend-down)
– Income qualifying persons will be subject to an asset spend-down if their net assets exceed $50,000. Excess assets will be reduced by 1/2% for each 1% that their income exceeds the FPIG. This will be used to determine the spend-down amount that the patient is required to pay before applying any discount to the remainder of their bill.
– Charity Care will be granted upon death of a patient with no estate.
– Persons who have documented financial distress due to bankruptcy shall be granted Charity Care.
– The hospital commission may, at its discretion, grant Charity Care in excess of the afore-mentioned limits, based on patient’s specific circumstances and need.
- Federal Poverty Income Guidelines: Please visit https://aspe.hhs.gov/poverty-guidelines for Federal Poverty Income Guidelines.