COVID-19 Information Page

Helpful Resource Pages:

Minnesota Department of Health (MDH)
COVID-19 Screening Tool
COVID-19 Testing Location Finder

Countryside Public Health

Looking for updated information on COVID-19 (Novel Coronavirus) and CCM Health?
Chase Osbon, MD from CCM Health provides an update in this video.

CCM Health COVID-19 Informational Update:
Posted July 6, 2020

The Clara City, Clarkfield, and Milan clinics will reopen on Tuesday, July 7, 2020.
The Clara City walk-in clinic will reopen on Monday, July 13, 2020.
If patients need to schedule a routine lab or a clinical visit, they are asked to call ahead of time to schedule their appointment.

Branch Clinic – Hours of Operation:

Milan – Tuesdays from 9:00am—4:30pm.
Clara City – Days will be varied in July 2020, please call (320) 269-8877 to schedule an appointment.
Hours of operation are from 9:00am—4:30pm.
Clarkfield – Tuesdays from 9:000am—4:30pm.

Please note:
Clara City clinic – No appointments are necessary if you are presenting to the Walk-In Clinic which is open on Mondays in Clara City.
Clarkfield clinic – Lab services will be limited in Clarkfield so patients needing lab services should call ahead and schedule labs at CCM Health in Montevideo, MN.
Milan clinic – Lab services will be limited in Milan, patients needing lab services should call ahead and schedule labs at CCM Health in Montevideo, MN.

Patients who would like to schedule an appointment can call CCM Health at (320) 269-8877.

CCM Health COVID-19 Informational Update:
Posted June 22, 2020

CCM Health has expanded its COVID-19 testing to both symptomatic and asymptomatic patients in its drive-thru testing station effective immediately.

Patients WITH respiratory illness symptoms (Symptomatic):

  1. FIRST, Call CCM Health at (320) 269-8877 and ask to speak with the triage nurse.
  2. If asked to come in for testing, please drive to CCM Health’s drive-thru testing station in Montevideo, MN. The drive-thru testing station is located north of CCM Health’s Emergency Department. Please use the below map for driving directions. Directional signage is on the boulevards to help.
  3. When you arrive at the testing station, please pull your vehicle up behind the testing station and stay in your car. You will be directed by staff for next steps.

Patients WITH NO respiratory illness symptoms (Asymptomatic):

  1. Patients who may have been exposed to COVID-19, but do not have symptoms can choose to:
    a. Call CCM Health at (320) 269-8877 and ask to speak with the triage nurse and request a COVID-19 test from their primary care provider.
    OR
    b. Drive to CCM Health’s drive-thru testing station in Montevideo, MN. The drive-thru testing station is located north of CCM Health’s Emergency Department. Please use the below map for driving directions. Directional signage is on the boulevards to help.
    No appointments are required but a call to CCM Health’s triage nurse may decrease wait times.

CCM Health COVID-19 Informational Update:
Posted May 27, 2020

CCM Health’s Clinic and Walk-In Clinic in Montevideo, Minnesota remain open.
Hours for the Clinic and Walk-In Clinic are Monday – Friday from 8:00am – 5:00pm.

CCM Health’s branch clinics located in Clara City, Milan and Clarkfield, Minnesota will remain closed until further notice.

CCM Health has resumed some of its imaging services and general surgery procedures.

This includes:

  • Mammograms
  • Nuclear Stress Testing
  • Colonoscopies
  • Upper Endoscopies

Patients that were previously scheduled for these services will be contacted by CCM Health to reschedule. Patients needing to schedule a procedure can contact their CCM Health primary care provider and request to be scheduled by calling (320) 269-8877.

CCM Health COVID-19 Informational Update:
Posted April 27, 2020

The State of Minnesota has placed additional COVID-19 tools on its website to help people identify if they should be tested for COVID-19 and where they can go for testing.

The COVID-19 screening tool is located at: https://mn.gov/covid19/for-minnesotans/if-sick/get-tested/

The COVID-19 testing location finder is located at: https://mn.gov/covid19/for-minnesotans/if-sick/testing-locations/

Patients in CCM Health’s service area are still asked to call CCM Health at (320) 269-8877 and ask to speak with the triage nurse before coming to the drive-thru testing station.

CCM Health COVID-19 Informational Update:
Posted April 24, 2020

Health care organizations and hospitals in Minnesota have agreed to a statewide COVID-19 testing strategy that aims to test all symptomatic Minnesotans and broaden testing for vulnerable populations and health care workers.

CCM Health is following these recommendations and will be expanding our COVID-19 testing to all symptomatic patients in our drive-thru testing station effective immediately.

Any patient with a new onset of fever, cough, shortness of breath, headache, muscle pain, sore throat, diarrhea, and loss of taste and/or smell should contact CCM Health by calling (320) 269-8877 and speak with the triage nurse. The triage nurse will direct patients to the drive-thru testing station for an evaluation by a healthcare provider and COVID-19 testing.

Follow the below steps when seeking care for respiratory illnesses at CCM Health in Montevideo, MN:
1. FIRST, call CCM Health at (320) 269-8877 and ask to speak with the triage nurse.

2. If asked to come in for testing, please drive to CCM Health’s drive-thru testing station.
The drive-thru testing station is located north of CCM Health’s Emergency Department.

Directional signage has been placed on the boulevards to help.

3. When you arrive at the testing station, please pull your vehicle up behind the testing station and stay in your car. You will be directed by staff for next steps.

Thank you to everyone for remaining calm and following these steps. Below is the updated Drive-thru Testing Station Directions.

CCM Health COVID-19 Informational Update:
Posted March 30, 2020

  • Telehealth Visits Now Available at CCM Health
    CCM Health now has telehealth visits available for patients. Patients can connect with a CCM Health provider for a telehealth visit by using their smartphone, tablet, or desktop computer (webcam and microphone required). Many common conditions can be seen through telehealth, plus chronic conditions and behavioral health. Patients can call (320) 269-8877 to request a telehealth appointment. More information and a list of conditions seen is available on CCM Health’s public website, https://ccmhealthmn.com/telehealth/.

  • COVID-19 Testing at CCM Health Reminder
    As a reminder, per Minnesota Department of Health (MDH) guidelines released earlier this month, CCM Health has adjusted its COVID-19 testing protocol. CCM Health will limit testing and sending specimens to MDH per their guidelines to patients who have been hospitalized with respiratory illness symptoms, ill persons in congregate settings and ill health care workers.

    Patients who have respiratory illness symptoms and can no longer manage their care at home should follow the below steps when seeking care at CCM Health in Montevideo, MN.
    • FIRST, patients should call CCM Health at (320) 269-8877 and ask to speak with the triage nurse.
    • If asked to come in for testing, patients should drive to CCM Health’s drive-thru testing station. The drive-thru testing station is located north of CCM Health’s Emergency Department. Directional signage has been placed on the boulevards to help.
    • When patients arrive at the testing station, they should pull their vehicle up behind the testing station and stay in their car. Patients will be directed by staff for next steps.

CCM Health COVID-19 Informational Update:
Posted March 21, 2020

  • Local Health Care Organizations Combine Forces to Set-up a Tri-County COVID Medical Center
    CCM Health is partnering with other local health care organizations and communities to create a Tri-County COVID Medical Center. Please read the media release by clicking here.
    Additional information will be coming soon regarding this extraordinary endeavor.

CCM Health COVID-19 Informational Update:
Posted March 20, 2020

  • COVID-19 Testing at CCM Health
    Per Minnesota Department of Health (MDH) guidelines released earlier this week, CCM Health has adjusted its COVID-19 testing protocol. CCM Health will limit testing and sending specimens to MDH per their guidelines to patients who have been hospitalized with respiratory illness symptoms, ill persons in congregate settings and ill health care workers.
  • CCM Health INR (International Normalised Ratio) Clinic Update
    CCM Health’s INR Clinic has a new testing location and updated times that INR patients should be aware of.
    • New INR Testing Location – INR patients should come to CCM Health’s North Entrance and pull up to the curb with the patient on the curb side, nearest to the North Entrance door. A pharmacist will come out to your car to perform the INR test. After the test has been done, CCM Health staff will call the patient and give further dosing instructions. 


    • Updated INR Testing Hours – The updated INR Clinic hours are Mondays and Thursdays 8:00 AM – 2:00 PM and Wednesdays 7:15 AM to 2:00 PM.  

      Due to this location change the CCM Health’s INR Clinic may be closed if inclement weather occurs.

  • Elective Procedures at CCM Health are Postponed
    Governor Tim Walz issued an executive order on March 19, 2020 postponing elective surgeries and nonessential procedures in line with guidance from the Centers for Disease Control and Prevention (CDC) and Centers for Medicare and Medicaid Services (CMS). 

    CCM Health Patients that have scheduled elective procedures will be contacted to reschedule.


CCM Health COVID-19 Informational Update:
Posted March 18, 2020

  • CCM Health Drive-thru Testing Station Changes
    To better fit the possible increase of patient screening volume, CCM Health has moved its drive-thru testing station from the ambulance bay to a separate building nearby. Click here for directions and a map to get to the drive-thru testing station.

  • Business Office Closed to Public
    Keeping in mind the safety and health of our patients and staff, CCM Health has made the proactive decision to close access to its Business Office in Montevideo, MN until further notice. Business Office operations will continue to operate Monday-Friday from 8:00 AM to 4:30 PM. Patients with billing questions are encouraged to call CCM Health at (320) 269-8877 and ask to speak with someone from the business office team. Patients can still pay their bill online or over the phone during this time.

    If you would like to pay your bill online, but do not have a CCM Health MyChart account, please visit ccmhealthmn.com/mychart-login and click on the “Sign Up for an Account” link.


CCM Health COVID-19 Informational Update:
Posted March 17, 2020

  • CCM Health Building Access
    Patients needing access to CCM Health should use the main entrance or the emergency room entrance to enter the building. CCM Health will be closing the Rehab Services entrance and North entrance to better control screening patients when they enter CCM Health. If you have questions, please contact the department you are visiting by calling (320) 269-8877.
    Click here for a map of CCM Health – Montevideo Building Access entrances.
  • Clinic Visits
    All patients will be directed to the triage nurse at registration before their appointment.
    CCM Health’s clinic will remain open but will stop seeing preventative visits, wellness checks, etc. CCM Health will be monitoring each appointment on a case by case basis.
  • CCM Health Educational Classes and Events
    All CCM Health public classes and groups, such as tobacco cessation, Parkinson’s support group, Memory Care, Breast Feeding Classes, etc., are suspended until further notice.
  • Visitors
    To protect the health of patients, visitors, and staff, hospital visits are temporarily restricted except in extreme circumstances (CCM Health staff will determine these on a case-by-case basis).
    Visitors will be directed to the triage nurse when entering the facility.
  • CCM Health Gift Shop
    The CCM Health gift shop has been closed until further notice.
  • CCM Health Volunteers
    At this time, all volunteer opportunities have been cancelled. Volunteers will be notified when those opportunities are available again. Interested in becoming a CCM Health volunteer in the future? Please visit the CCM Health website by going to https://ccmhealthmn.com/patients-visitors/volunteer.
  • Lobby and Waiting Area Cleanliness
    CCM Health has removed all magazines, newspapers, and other high use reading materials from patient waiting areas.

COVID-19 Questions & Answers:
Information for the community and providers
Revised March 12, 2020

Below, CCM Health’s Infection Preventionist and care provider team have prepared a set of answers for common questions about the COVID-19 virus and how to protect yourself and your loved ones.

What is COVID-19 (formerly known as the novel coronavirus)?
There are numerous coronaviruses. Many infect animals such as bats, camels, cats, etc. Coronaviruses can also cause infections in humans and, in the most common strains that impact humans, result in a mild upper respiratory infection (common cold). Prior to COVID-19, two other coronaviruses (SARS, MERS) were known to cause more serious lower respiratory infection (pneumonia). COVID-19 is a new virus strain that is believed to have originated around the city of Wuhan, China, and started spreading among people in late 2019.

What is the main concern with this virus?
Health experts are concerned because we still don’t have complete information on how the virus behaves and the full spectrum of disease. This information will become clearer over time as scientists investigate further. 

What do experts know so far about the severity of the illness caused by COVID-19?
Most reported cases have been mild (like a cold). However, some cases have resulted in severe pneumonia that requires patients to spend time in a hospital, and a small proportion of victims have died. We currently do not know enough about the illness to predict who will develop more severe disease, but current data indicate that older age and underlying disease (COPD, diabetes, immunosuppression, etc.) may be risk factors.

What are the symptoms and complications?
Symptoms can range from quite mild to severe illness. Fever, cough, and shortness of breath are characteristic symptoms of infection. Symptoms have shown up as soon as two days to as long as 14 days after exposure to the virus. In more severe cases, pneumonia develops, which may make it difficult to breathe.

What’s the risk to people living in Chippewa County and the surround area?
Currently, it is estimated to be a low risk to people living in this region. CCM Health is screening patients to promptly identify and evaluate any suspected cases.

How can I avoid getting COVID-19?
The best advice is to practice good hygiene and common-sense measures like you would with the seasonal flu. Those things include:

  • Wash your hands often with soap and warm water for at least 20 seconds – hand sanitizer is a second option.
  • Don’t touch your mouth, nose or eyes, especially with unwashed hands.
  • Avoid contact with people who are sick.
  • Stay home when sick, unless you cannot manage your symptoms any longer.
    (Many viral illnesses do not have medications to cure them and minor symptoms can be managed at home with rest and fluids.)
  • Cover your mouth and nose with a tissue or sleeve when coughing or sneezing – DON’T cough or sneeze into your hands.
  • Frequently clean and disinfect frequently touched objects in your home, car and workplace.
  • If you are traveling overseas, make sure to follow CDC guidelines at wwwnc.cdc.gov/travel.

What is the treatment for the virus?
A vaccine is not currently available. Most people have recovered by drinking lots of fluids, resting and taking pain and fever medication.
If symptoms worsen, medical care might be needed. CCM Health is asking people who are showing symptoms to stay home until they feel they feel they need higher levels of care.

What is the source of the outbreak?
From reports we believe that the closest coronavirus relatives of this current virus are all harbored in Asian bats. Although it is most likely that the virus was recently introduced into the human population from an animal source in China. Initial cases appear to be linked to a live food market in Wuhan, China. Investigations are ongoing to determine the virus’ source and mode of transmission.

How does the virus spread?
This virus probably originally emerged from an animal source but can now spread from person-to-person. At this time, it’s unclear how easily or sustainably this virus is spreading between people. Coronaviruses generally spread by respiratory droplets generated when a sick person coughs or sneezes. Coronaviruses may survive on surfaces that have been contaminated with respiratory secretions. (For example, a sick person coughs on their hand and then touches a doorknob.) Thus, contaminated surfaces may be another, less common, route of transmission. It should be noted that common disinfectants kill coronaviruses on surfaces.

Are some people more susceptible to getting the novel coronavirus?
There has not been enough research yet to determine this. However, older people with chronic medical problems may be more susceptible to severe disease and death based on preliminary reports.

How do you test a person for the novel coronavirus?
Currently, testing for COVID-19 is only available at public health laboratories including Minnesota Department of Health and Centers Disease Control. However, this may change as the outbreak progresses. CCM Health will collect specimens which will be sent to the CDC for testing.

What should I do if I had close contact with someone who has COVID-19?
If you are not ill but had contact with a person confirmed to have COVID-19, notify your primary care provider via phone, who will work with public health staff to determine whether you can be cared for at home. If it is determined that you can be isolated at home, you will be monitored by staff from your local or state health department.

While being monitored:

  • Restrict your activities outside the home
  • Separate yourself from other people in the home as much as possible
  • Call ahead before coming to CCM Health
    Please call (320) 269-8877 and ask to talk to CCM Health’s Triage Nurse
  • Wear a face mask, if you present to a healthcare facility
  • Cover your coughs and sneezes
  • Wash your hands
  • Avoid sharing household items
  • Monitor your symptoms

Is it safe to travel to China or other countries where COVID-19 cases have occurred?
The situation is evolving. Stay up-to-date with the CDC’s travel health notices related to this outbreak. At the present time, only essential travel to China is recommended.

What if I recently traveled to China and got sick?
If you were in China and feel sick with fever, cough, or difficulty breathing within 14 days after you left, you should:

  • Seek medical care right away. Before you go to a doctor’s office or emergency room, call ahead and tell them about your recent travel and your symptoms
  • Avoid contact with others
  • Do not travel while sick
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing
  • Wash your hands frequently with soap and water for at least 20 seconds to avoid spreading the virus to others. (Use an alcohol-based hand sanitizer containing at least 60% alcohol if soap and water are not available)

When did the first case of novel coronavirus occur in the United States?
The first U.S. case was announced Jan. 21, 2020, in Washington state.

How is CCM Health tracking the novel coronavirus?
State and local health departments are monitoring and tracking the situation in Minnesota.

Am I at increased risk now that Americans are returning to the United States from the epicenter? 
The risk remains low. Americans returning from high-risk areas will be screened and monitored for a period of time to ensure that they do not exhibit symptoms of the virus.

COVID-19 is dominating news cycles and social media. How worried should I be?
This situation is evolving and all persons are encouraged to keep track of events via reliable news sources – the CDC or World Health Organization, for example. Unfortunately, a lot of misinformation can be spread, causing unneeded anxiety. All persons should be taking steps to prevent the spread of common respiratory viruses – such as the flu – which will also help to prevent the spread of COVID-19.

Can the virus spread before symptoms present?
There is some concern that COVID-19 can be spread prior to the development of symptoms, but this has not been confirmed. Other viruses, like influenza, can sometimes be transmitted for 24 to 48 hours before symptoms develop. However, in general, symptomatic persons are a much more important source of transmission.

If I have cold or flu-like symptoms, when do I worry that it might be more than the cold or flu?
At the present time, unless you have traveled to China or have been in close contact with someone who has traveled to China, your risk is low. You should take care of yourself by getting plenty of rest, drink fluids, take acetaminophen or ibuprofen for aches, pains or fever, and avoid going out in public. (Stay home from work or school.) If you develop signs of more serious illness – difficulty breathing, for example – you should promptly seek medical attention.

Why is there so much attention on COVID-19 when influenza kills thousands every year?
New diseases, because of some degree of ambiguity, always generate more concern. We don’t pay as much attention to illnesses such as influenza – even though it results in 25,000 to 50,000 deaths per year in the U.S – because we know what to expect and have become used to the yearly influenza epidemics.